tawk.to

100% Free Website Live Chat Software

ABOUT THE tawk.to

tawk.to is a completely free online chat software that allows website owners to monitor and engage in real-time chat with visitors, respond to support tickets, organize contacts using CRM, and create a help center to empower customer self-service. tawk.to's main advantages are its ease of use, security, and the fact that it's free to use. Additionally, it offers an AI Assist feature, allowing users to train a fully automated AI-powered chatbot.

Traffic Revenue
$686.6K
AD, E-COMMERCE
Traffic Sources
9.6M
PC,Mobile
Geography
1.7M
TOP Country

Estimated Terms

TOTAL REVENUE
$686.6K
ORDERS
19.1K
AD REVENUE
$17.6K
ECOMMERCE
$669.1K
AFFILIATE
$477.9K
TOTAL AMOUNT
$ 686.6K

Payment Page Traffic

Estimated statistics of traffic to payment platform
$16.9K
Earnings
1.1K
Month Traffic
+125.5%
Growth

Website Page Views

Estimated statistics of website traffic
0.0
Avg Traffic
0.0
Month Traffic
0%
Growth

AI Analysis Report

Estimated statistics of traffic to payment platform

What is Tawk.to?

Tawk.to is a free live chat software offering a comprehensive suite of tools including ticketing, a knowledge base, and CRM features. It aims to empower businesses of all sizes to connect with and engage their customers effectively and efficiently.

Problem

  • Difficulty in providing immediate customer support and engaging with potential customers.
  • Lack of efficient communication channels leading to lost sales opportunities and customer frustration.

Pain Points:

  • Delayed response times resulting in customer dissatisfaction and churn.
  • Inefficient management of customer queries across multiple platforms.

Solution

Tawk.to provides a free, user-friendly live chat platform that integrates ticketing, a knowledge base, and CRM capabilities into a single, centralized system. This allows businesses to streamline their customer communication and support processes.

Value Proposition:

A completely free, feature-rich live chat solution that enables businesses to improve customer service, increase sales, and enhance overall customer experience without any upfront cost.

Problem Solving:

Reduces response times through real-time chat functionality, improving customer satisfaction.

Centralizes communication channels, enhancing team efficiency and organization.

Customers

Global users, aged 18-65+ , typically Varies widely depending on business size and industry.

Unique Features

  • Completely free to use, unlike many competitors who offer limited free plans.
  • Integrated CRM features allowing for better customer relationship management within the platform.
  • AI-powered chatbot integration (although details on its capabilities are not provided in the source material)
  • User-friendly interface designed for easy setup and management.
  • Scalability to handle high volumes of concurrent chats.
  • Seamless integration with various website platforms.

User Comments

  • I love Tawk.to! It's completely free and helped us improve our customer service significantly. The live chat feature allows us to answer questions instantly and the ticketing system keeps everything organized.
  • Use Case: Used for responding to customer queries on their e-commerce website.
  • Highlighted Advantages: Free pricing, ease of use, improved customer service.